Shelby has spent her career building and scaling trust and safety systems focused on adversarial behavior, enforcement gaps, and emerging threats at Twitter, TikTok, and Anthropic. Her work across elections, civil conflict, and high-risk environments surfaced the real-world cost of delayed and inconsistent enforcement.
She brings deep expertise in gendered and identity-based abuse, including years of research and applied work examining how coordinated actors disproportionately target marginalized populations online. That perspective is the foundation of how NetRef Safety models risk, escalation, and automation. She is a former college soccer player who still plays with the San Francisco Spikes.
Sarah has spent her career helping people express themselves authentically and safely online. She has mitigated safety risks and combated abuse, fraud, and misinformation through some of the highest-stakes global moments, like global elections, the World Cup, and the Olympics.
She brings platform trust and safety expertise from Twitter, Airbnb, and Stripe alongside operational experience scaling a business from her time in business development and program management. She's a former college water polo player and a committed advocate for women's sports.